Applying for an Economic Injury Disaster Loan a/k/a EIDL the SBA has implemented a new mandatory portal system. When using the portal it is important to be timely and accurate. For example, if you are off a digit on your SSI number, it can take weeks to correct while your application is withdrawn from the processing system. Forget your login information or your password and there is no help available. You have to start the application process over.
Once the SBA requests information they will give you seven days to comply. If you do not, your application is withdrawn, and you will be required to file for a reconsideration explaining why you should be reconsidered.
There are many pitfalls to the SBA Office of Disaster Assistance processing procedures and information obtained from customer service is frequently incorrect. Either download the SOP manual from the SBA website or contact us.